What we collect, why, and what we do not do with it.
Last updated 24 September 2026.
This page is written in plain language so it is actually readable. It has not been reviewed by a lawyer. Have counsel check it before you rely on it, and tell us if anything here does not match how you actually operate.
You do. The leads are yours, the conversations are yours, and they live in your CRM. We process them to operate the service on your behalf and for nothing else.
Running the service means using third parties: a CRM platform, a messaging provider, a payment processor, and an AI model provider that generates message drafts. They receive only what they need and are bound to use it only to provide their service.
Cass messages only people who submitted a form to your dealership. Every conversation discloses that she is automated. STOP opts someone out immediately and permanently.
You can ask what we hold, ask for corrections, or ask for deletion. If you cancel, tell us and we will delete your data beyond what we are legally required to retain. Depending on where you live you may have additional rights under laws such as the CCPA.
Sentinel Marketing, 825 South Hill St, Suite 4207, Los Angeles, CA 90014. Text (350) 220-6108.